Can I send a payment request to my customer?
It is not possible to send a payment request to your customer.
However, some of our partners offer solutions for adding a Bancontact Pro QR code to your invoices, website, e-mails, etc. to enable your customers to pay with ease.
Take a look at Bancontact Pro partners or contact our specialists for assistance.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
- What is included in the yearly invoiced operating fee of 18 €?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
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Bancontact Pro payment app
- Is there an app for professionals?
- Are my payments secure with Bancontact Pro?
- Can I add a message to payments received via the Bancontact Pro app?
- Can I also accept payments via a sticker using the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?