About Bancontact Company
Bancontact Company is the benchmark for electronic payments in Belgium. Our story began in 1979 with the birth of the Bancontact network. Since then, we have consistently anticipated the needs of the market – from the introduction of the Proton electronic wallet in 1995 to pioneering mobile QR payments in 2014. Today, with over 2.5 billion transactions annually and millions of users, we remain deeply embedded in the daily lives of consumers and professionals alike.
Our mission: to continuously develop digital payment solutions and make them as 'invisible' as possible, against the backdrop of a strong Belgian foundation at the service of the local economy's prosperity.
Solutions for every need
- For consumers: card or app? It is entirely up to you. We ensure a smooth, secure, and familiar shopping experience for all Belgians, whether you prefer tapping your card or scanning a QR code with Bancontact Pay or your bank app.
- For professionals: ready to accept payments with both Bancontact and Wero with ease? With Bancontact Pro, we offer the ideal solutions to keep your business or event running smoothly. Or take a look at our partners’ terminal and online solutions.
- For partners: looking to innovate together? Join us as a partner to integrate our payment technology into your systems and help us build the next generation of payment experiences.
A new chapter: the Bancontact umbrella
In 2026, we simplified our brand architecture to offer greater clarity and consistency. By bringing all our activities under the unified Bancontact banner, we’ve made it easier for everyone to navigate the digital payment landscape. Our core brands now include:
Bancontact Pay
The evolution of our mobile payment solution for consumers.
Whether you are using the dedicated Bancontact Pay app or your own trusted bank app, this is your go-to for scanning to pay in-store, online, or between friends.
Bancontact Card
Our trusted standard for online and in-store payments using your physical or digital debit card.
Bancontact One Click
A seamless solution for one-click payments, designed for speed when your card details are already securely registered on a website or in an app.
Bancontact Pro
A dedicated suite of tools for professionals, including the Bancontact Pro portal, designed to help businesses of all sizes manage their transactions effortlessly.
Our vision, purpose and mission
In the face of the new digital reality, we are being challenged by changes in customer expectations, rapidly developing technologies, evolving payment economics and the rise of digital infrastructure.
At Bancontact Company, we embrace these challenges. They change and shape the payment landscape and define our ambitions.
Our vision
We believe in a world where payments contribute to positive connections. A payment is more than just a monetary transaction. It is about connecting with others and with the world.
Our purpose
We enable valuable relationships for the Belgian community. We are driven by a purpose that goes beyond ‘paying’. Our purpose is to enable valuable relationships. This is at the heart of everything we do.
Our mission
We are dedicated to bringing easy and leading-edge payment experiences here for you. Innovation is what drives us, in line with the demands and expectations of today’s market.
We incorporate new technologies to create seamless and secure payment experiences that make life easier for all Belgians.
Our values
Our values define the way we work.
Dedicated
As an experienced, committed and ever-reliable partner, we are dedicated to serving our local community. Merchants and consumers count on us for secure and trusted payments.
Providing the service that our customers and partners deserve takes a lot of hard work and energy. But we’re up for the challenge – and we strive to constantly improve and rethink what we can do to better serve our community.
Easy
We believe that easy and accessible payment experiences should be available to everyone.
We work tirelessly to ensure that every transaction provides peace of mind and ease of use.
Leading-edge
We are always looking for new and innovative ways to do things. We dare to rethink payment services.
We know that sticking to the status quo is not enough. Instead, we constantly seek out for comprehensive new ideas to remain leading-edge.
Here 4 you
At the end of the day, our focus is on our community. We believe that our role in rethinking payment experiences is essential. Therefore, we strive to work as one team to meet the needs of our customers and partners.
We are fearless and willing to adapt our payment services to new needs as part of the local reality.
Because we’re here to make it happen – and we’re here for you.
Privacy & security
Bancontact Company is a trusted and regulated payment institution operating under the supervision of the National Bank of Belgium. As an official payment institution, we offer secure and reliable payment services to consumers, merchants and partners. This way we serve the Belgian community.
We are committed to delivering easy and leading-edge payment experiences while ensuring the highest level of security and compliance with industry regulations.
